Bummer. If you didn't receive a pin, please double check the spam folder. If no joy and the problem persists, please contact us.
For an unknown reason that's currently under investigation by the development team, some of our users who have a email address ending btinternet.com are not receiving their login pins.
We're working on a solution and trying determine whether this issue is our end or BT's end. In the meantime, we suggest signing up with another email address for now 👍